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Frequently Asked Questions (FAQ)
Being a Microsoft Cloud Solution Provider (CSP), we provide Office 365 at very low pricing with the additional advantage of managing all your online cloud services under one roof. If you buy Office 365 from Microsoft, the actual end-user cannot directly reach Microsoft for any issues, only one designated IT team admin can.
But when you buy Office 365 from Dtech Online Limited, you get full service and end-user support. We provide full support from office 365 migration to onboarding, deployment and testing. We also provide 24 x 7 x 365 end-user support to solve any issue that you might face after migration.
Yes, you can transfer your existing Microsoft Exchange account to Dtech. But the existing tenure with the other provider will not move to us.
Dtech has a team of cloud migration experts which will assist you for migrating to Office 365 from G Suite, Zimbra, Exchange or any third party provider. We will ensure the no data loss and zero downtime. Our office 365 migration team will create the accounts and provision the users using the industry’s best practices and office 365 migration tools to make sure that your migration is smooth and seamless.
Yes, you can use the Microsoft Outlook client to configure your emails. If you’re switching to Microsoft Exchange from G Suite you can use IMAP protocol.
Office 365 plans come in a lot of flexible options and pricing. Just contact us to change to the Office 365 plan that you need.
Office 365 customers can purchase numerous Microsoft Products including Project Online, Dynamics CRM, Power BI, Enterprise Security Suite, and other products.
We do not offer Money-Back Guarantee on Office 365.
Yes, we will provide you free support depending on the issue.